Canon should point out that if the sleep mode is on, the dynamic IP function will cause the printer to go offline every time it goes to sleep. He walked me through that process in about ten minutes.
However, the tech advised that the unit sometimes has issues with the Apple Bonjour software and advised that we set up a fixed IP address. Simple solution was to turn off the sleep function. Therefore, everytime it went to sleep, it had to retrieve a new IP address from the router.
I had done everything correctly, but failed to turn off the sleep function on the printer. I called Canon support and after a long wait was able to talk to a very helpful and professional tech person.The issue involves the use of dynamic IP addresses on my home network.
However, the next day, my computer and iphones couldn't find the printer. I was able to unbox and fully set up the print, scan, and fax capabilities, complete with updated drivers in about twenty minutes. The manual that comes in the box seems to be directed more towards an office environment that requires a remote U/I (user interface that I don't require at home. The setup out of the box was easy if you use the online instructions. I had read that some buyers had wifi issues which was of some concern and I learned why. Great product, weak setup instructions or home use I bought the MF743Cdw printer for my home network instead of the HP counterpart because of Canon price and warranty advantages. Overall it seems good and will probably be a good workhorse for many years to come. (for what they charge for this printer, it should have come with full toners.) This replaces my 12+ year old D340 canon (Great BLACK&WHITE LASER PRINTER) D340 still works great, just wanted to upgrade to a color option. NOTE: The toners that come with the printer are starter ones and not full ones. Generics Will still run you about $120 for a set. a set to replace the toners it's not economical. Just note that OEM replacement toner will cost as much as a new printer. Lot's of features and options on the MF743Cdw (most will never be used but nice to know they are there if needed). The IP8700 is the best I've ever seen and used for pictures. You are still better off using a inkjet for those. Quality is pretty good, not fantastic but good enough for a small office.
Would have given it 5 stars but had some connectivity issues (new PC - Windows 10pro) and are resolved (for NOW). I haven't used the fax so I can't comment on that. Good so far, but new toners ($ouch$) Only had it a month and so far so good.
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